The Brother printer display indicates “Replace Toner”, “Toner Low” or “Toner Ended” , What can you do? Actually, once one of the toner cartridges is running low, although the other cartridges have not reached its end of life, the printer will stop working any more. For example, you have seen “Yellow toner is low”, but you just want to print in black and white. It is troublesome that printer stops working because of a yellow toner low message. However, resetting toner can get rid of low toner messages and save money, so we decide to share the troubleshooting steps with you to reset the your Brother TN-310 and TN-315 toners.
DCP/MFC Printer Series
MFC-9460CDN & MFC-9560CDW Printers:
1. Open the front cover.
2. The display should read “Cover Open”.
3. Press the “Clear” button.
4. “Reset Menu” appears on the LCD display. Press the up or down arrow button to select the toner cartridge that needs to be reset.
TN-310BK, C, M, Y (Standard Yield) Toner
K.TNR-STD – Black
C.TNR-STD – Cyan
M.TNR-STD – Magenta
Y.TNR-STD – Yellow
TN-315BK, C, M, Y (High Yield) Toner
K.TNR-HC – Black
C.TNR-HC – Cyan
M.TNR-HC – Magenta
Y.TNR-HC – Yellow
5. After selecting the appropriate toner cartridge press OK.
6. Press “1”for reset and then the display will show accepted.
7. Press the Stop/Exit button.
8. Close the front cover and the operation has now been completed.
TN-310 BK/C/M/Y OEM Toner Cartridge Combo set
MFC-9970CDW Printer:
1. Open the front cover.
2. The display should read “Cover Open”.
* If the display doesn’t show Cover Open. Press Stop/Exit; close the front cover. While the display shows “Please Wait” open the front cover and the display will show “Cover Open”*
3. Press the “1” button.
4. “Reset Menu” appears on the LCD display. Press the up or down arrow button to select the toner cartridge that needs to be reset.
TN-310BK, C, M, Y (Standard Yield) Toner
K.TNR-STD – Black
C.TNR-STD – Cyan
M.TNR-STD – Magenta
Y.TNR-STD – Yellow
TN-315BK, C, M, Y (High Yield) Toner
K.TNR-HC – Black
C.TNR-HC – Cyan
M.TNR-HC – Magenta
Y.TNR-HC – Yellow
5. After selecting the appropriate toner cartridge press OK.
6. Press “1”for reset and then the display will show accepted.
7. Press the Stop/Exit button.
8. Close the front cover and the operation has now been completed.
HL Printer Series
1. Open the front cover.
2. Press the “Secure” and “Cancel” buttons at the same time.
3. “Reset Menu” appears on the LCD display. Press the up or down arrow button to select the toner cartridge that needs to be reset.
TN-310BK, C, M, Y (Standard Yield) Toner
K.TNR-STD – Black
C.TNR-STD – Cyan
M.TNR-STD – Magenta
Y.TNR-STD – Yellow
TN-315BK, C, M, Y (High Yield) Toner
K.TNR-HC – Black
C.TNR-HC – Cyan
M.TNR-HC – Magenta
Y.TNR-HC – Yellow
4. After selecting the appropriate toner cartridge press OK.
5. Press the Up Arrow for reset and then the display will show accepted.
6. Press the Stop/Exit button.
7. Close the front cover and the operation has now been completed.
Brother TN-315 BK/C/M/Y OEM Toner Cartridge Combo set (High Yield Version of TN-310)
It is always frustrating when your printer won’t print and work, at this time you should take a deep breath and try some of these simple troubleshooting steps before you contact the professional technical support. May be you could save yourself some time and hassle. However, we do suggest you have a new TN310 or TN315 cartridge on hand for when the toner does reach the end of its expected life and needs to be replaced. At 123inkcartridges.ca, we have a wide selection of Brother toner cartridges including OEM and compatible toners.